Privacy Policy for Orion's Key Emergency Locksmith LLC

Who We Are

Orion's Key Emergency Locksmith LLC is a mobile locksmith service based in Vancouver, Washington, serving Clark County and surrounding areas. Our website is orionskeys.com.

Information We Collect

We collect information you provide directly to us, including:

• Contact information — name, phone number, and email address when you contact us for service or submit a contact form.
• Service information — details about the locksmith service you need, including your location at the time of service.
• Review requests — if you consent to receive a review request after service, we store your name and contact information for that purpose only.

We also collect limited technical data automatically:

• Browser type and version
• Pages visited and time spent on the site
• Referring website
• General geographic location (city/region level)

How We Use Your Information

We use the information we collect to:

• Provide locksmith services you request
• Contact you about your service appointment
• Send a one-time review request after service (only if you provided contact information)
• Improve our website and services
• Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Cookies and Tracking

Our website may use cookies and similar technologies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences. We use Google Analytics to understand how visitors use our site; this data is aggregated and does not identify individual users.

Data Retention

We retain contact information only as long as necessary to provide services and fulfill legal obligations. Review request records are deleted after the request has been fulfilled or after 90 days, whichever comes first.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of any future communications from us

To exercise any of these rights, contact us by phone at (360) 524-2649.

Third-Party Services

Our website may contain links to third-party services such as Google Maps. These services have their own privacy policies, and we are not responsible for their practices.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy from time to time. The date at the top of this page reflects when it was last revised. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this privacy policy or how we handle your information, call us at (360) 524-2649.